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From POWERSHIFT: KNOWLEDGE, WEALTH, AND VIOLENCE AT THE EDGE OF THE 21st
CENTURY by Alvin Toffler High-Quality Power Most conventional assumptions about power, in Western culture at least, imply that power is a matter of quantity. But, while some of us clearly have less power than others, this approach ignores what may now be the most important factor of all: the quality of power . . . No one doubts that violence—embodied in a mugger’s switchblade or a nuclear missile—can yield awesome results. The shadow of violence or force, embedded in the law, stands behind every act of government, and in the end every government relies on soldiers and police to enforce its will . . . But violence in general suffers from important drawbacks. To begin with, it encourages us to carry a can of Mace, or to crank up an arms race that increases risks to everyone. Even when it “works,” violence produces resistance. Its victims or their survivors look for the first chance to strike back. The main weakness of brute force or violence, however, is its sheer inflexibility. It can only be used to punish. It is, in short, low-quality power. Wealth, by contrast, is a far better tool of power. A fat wallet is much more versatile. Instead of just threatening or delivering punishment, it can also offer finely graded rewards—payments and payoffs, in cash or kind. Wealth can be used in either a positive or a negative way. It is, therefore, much more flexible than force. Wealth yields medium-quality power. The highest-quality power, however, comes from the application of knowledge . . . High-quality power is not simply clout . . . High quality implies much more. It implies efficiency—using up the fewest power resources to achieve a goal. Knowledge can often be used to make the other party like your agenda for action. It can even persuade the person that she or he originated it. Of the three root sources of social control, therefore, it is knowledge, the most versatile, that produces what Pentagon brass like to call “the biggest bang for the buck.” It can be used to punish, reward, persuade, and even transform. It can transform enemy into ally. Best of all, with the right knowledge one can circumvent nasty situations in the first place, so as to avoid wasting force or wealth altogether . . . The Democratic Difference Besides its great flexibility, knowledge has other important characteristics that make it fundamentally different from lesser sources of power in tomorrow’s world. Thus force, for all practical concerns, is finite. There is a limit to how much force can be employed before we destroy what we wish to capture or defend. The same is true for wealth. Money cannot buy everything, and at some point even the fattest wallet empties out. By contrast, knowledge does not. We can always generate more . . . Knowledge, in principle at least, is infinitely expandable. Knowledge is also inherently different from both muscle and money, because, as a rule, if I use a gun, you cannot simultaneously use the same gun. If you use a dollar, I can’t use the same dollar at the same time. By contrast, both of us can use the same knowledge either for or against each other—and in that very process we may even produce still more knowledge. Unlike bullets or budgets, knowledge itself doesn’t get used up. This alone tells us that the rules of the knowledge-power game are sharply different from the precepts relied on by those who use force or money to accomplish their will. But a last, even more crucial difference sets violence and wealth apart from knowledge as we race into what has been called an information age: By definition, both force and wealth are the property of the strong and the rich. It is the truly revolutionary characteristic of knowledge that it can be grasped by the weak and the poor as well. Knowledge is the most democratic source of power. Which makes it a continuing threat to the powerful, even as they use it to enhance their own power. It also explains why every power-holder—from the patriarch of a family to the president of a company or the Prime Minister of a nation—wants to control the quantity, quality, and distribution of knowledge within his or her domain . . . The control of knowledge is the crux of tomorrow’s worldwide struggle for power in every human institution. |